Dr. Caroline Fu
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Dr. P. Caroline Fu
Assistant Professor of Leadership Studies
Doctoral Program in Leadership Studies
Gonzaga University
502 E Boone Ave
MSC Box 2616
Spokane, WA 99258-2616
Phone: (509) 313 3488
Dr. Fu brings to the Doctoral Program in Leadership Studies years of academic involvement but also the experience gained of applied leadership in the corporate world. In her words “With my earlier academic training in physics, engineering, computer sciences, whole system design, and system dynamics, I am dedicated to blending hard and soft sciences into cohesive oneness.” She has used her own experience growing up in China and attending school in Japan to use Tao philosophy to tap into metaphysics to explain the bonds linking diverse scientific disciplines. Her early technical career included applied research fields of computer sciences, physics, and engineering. It includes research in laser fusion, artificial intelligence, voice recognition, natural language processing, robotics, machine learning, data mining, and neural networks. She has been involved in whole systems design, systems dynamics, and systems thinking and identifies with the theories of Argyris, Bohm, Forrester, Prigogine, Senge, Sterman, and Vaill for leadership decision making and learning. Her publications include 35 technical papers and speeches in the fields of artificial intelligence, robotics, speech recognition, and acoustics and 20 articles and presentations on leadership transformation including co-authoring “The Tao of Value Leadership and the Power of Interdependence,” a chapter of a book titled Power and Interdependence (2008) being published by Cambridge University Press,
Dr. Fu earned a Ph.D. in Leadership and Change from Antioch University in 2008. Her dissertation, Energy-Flow—A New Perspective on James MacGregor Burns' Transforming Leadership: A New Pursuit of Happiness is available on line at http://rave.ohiolink.edu/etdc/view?acc_num=antioch1218205866
She has additional graduate degrees in Whole Systems Design, Organization Systems Renewal, Leadership, and Transformation, and Computer Sciences
Academic Information
Ph.D., 2008, Leadership and Change
Antioch University
Certificate of Completion, 1999-2001, System Dynamics Advanced Study
Sloan School of Management, Massachusetts Institute of Technology
Teaching Certificate, 1996, Systems Thinking: A Language for Learning & Action
Innovation Associates, Inc.
Consulting Certificate, 1995, Diploma of Competency on Systems Renewal
Consultation International Institute of the Study of Systems Renewal
M.A., 1995, Whole Systems Design
Antioch University
M.S., 1972, Computer Sciences
University of Wisconsin
B.S., 1970, (Cum Laude) Applied Mathematics, Engineering (EE) and Physics
University of Wisconsin
Research Interests
Enhancing Leadership as Energy-Flow Model for assessing leadership theories and practices; the theoretical Model combines Tao leadership with modern physics to understand the energy-flow dynamics of leadership and transformation.
Modeling dynamics of self and others’ transforming, transformational, and transactional leadership
Designing and developing a computer-based learning laboratory around a virtual expert system for leadership decision support and learning.
Course and Other University Activities
Gonzaga University (present):
The Tao of Leadership
Leadership, Science, and Complexity
Dissertation Scholarship and Conceptural Framework
Global Systems and Policy Analysis
Organization Theory
Quantitative System Dynamics
Quantitative Data Analysis
Planning for Change
Self, Systems & Leadership, Chapman University-Washington Campuses (2005)
System Dynamics and Modeling, Antioch University-Seattle (2004)
Assisting the PhD program building systems thinking/system dynamics models on leadership theories, Antioch University (2003-2004)
Designing a sustainable electronic learning apace to leverage future technological advances (a change project), Antioch University (2004)
Mentoring, as a field advisor, MA students, Antioch University (2002-2004)
Consulting R&D VPs, using system dynamics modeling for policy development and decision-making, and for understanding a successful merger, both are change projects at Sloan School of Management, Massachusetts Institute of Technology (1999-2002)
Establishing a laboratory for speech recognition, natural language, and multimedia at Boeing; awarded by Rome Laboratory AFB (BAA #90-1) a 5-year research contract; and selected by DARPA as aerospace industry test-bed for systems developed by Massachusetts Institute of Technology.
Collaborating with Massachusetts Institute of Technology, Carnegie Mellon University, California Institute of Technology, and University of Washington, as a scientist in artificial intelligence and manager in advanced technologies (robotics, multimedia, speech recognition, natural language, and software engineering)
Teaching Assistant, Department of Mathematics, University of Wisconsin (1970-1972)
Professional Experience in Business/Applied Research
1996 – present Bergeon, Fu & Associates, Principal Leadership Consultant
1983 - 2002 The Boeing Company
· Directing a leadership transformation program, Quantum Shift Learning, aiming to shift leaders’ paradigm with internal clients range 6,000-people in an information technology division
· Heading an internal consulting group providing inter-group consultation and web-based “business flight simulator” across multiple networks, based on systems thinking and system dynamics, for managers and leaders in decision-making
· Directing, designing, and teaching managers and technical fellows Systems Thinking: A Language for Learning & Action at Boeing and other consulting firms
· Managing information technology programs, developing strategy and product niche, and establishing collaboration with universities and government agencies
· Directing development of natural language interface systems, realized $1.1M direct yearly savings in quality and productivity for airplane manufacturing planning
· Developing internationally recognized breakthrough product - first affordable and expandable occupational voice controlled robotic workstation for quadriplegics.
1980 - 1983 Project Manager and Systems Architect, using computer voice recognition for drug safety research, Abbott Laboratories
1976 - 1980 Lead Research Engineer, automobile safety research and car crash simulations, Ford Motor Company
1975 - 1976 System Analyst, human resource research statistical programming, General Motor Corporation
1974 - 1975 Engineer, scientific research and laser fusion experiments, Westinghouse Electric Company
1973 - 1974 System Analysts, computer manufacturing systems, Burroughs Corporation
1972 - 1973 Programmer, business programming, Libby Owns Ford Company
1970 - 1972 Research Assistant, statistical systems for Department of Instructions, State of Wisconsin
Professional Memberships/Activities
Advisory Council: “LEVERAGE, News and Ideas for the Organizational Learner,” Pegasus Communications Inc
Editor-in-Chief: Speech Technology, a quarterly journal
Director: National Service Robot Association
Serving as reviewer for papers at:
International System Dynamics Society’s conferences
International Leadership Association’s conferences
Other Memberships: Served as conference/session chair, and/or participants:
System Dynamics Society, International Leadership Association, Acoustical Society of America, Society of Manufacturing Engineers, American Voice Input / Output Society, Association for Women in Computing, IEEE, Engineering in Medicine and Biology Society
Loaned Executive: United Way King County
Board of Director: Apprenticeship & Nontraditional Employment for Women
Conversation Leader: Political Projects for Municipal League & League of Women Voters
Reviewer: Project Lead, United Way King County
Evaluator: United Way Investment Priority Review
Education Chair: Boeing Management Association, Renton Chapter
Representative Presentations/Publications
Fu, P. P. & Fu, C. (2009). The Tao of value leadership and the power of interdependence. In D. Tjosvold & B. Wisse (Eds.), Power and interdependence in organizations (Cambridge companions to management) (pp. 355-71). Cambridge: Cambridge University Press.
Fu, C. (2008). Energy-flow—A new perspective on James MacGregor Burns' transforming leadership: A new pursuit of happiness. Doctoral dissertation, Antioch University, Yellow Spring.
Fu, C. & Fu, P. P. (2007, November). The Tao of value leadership and the power of interdependence at the Reshaping modern leadership with ancient wisdoms roundtable. Paper presented at the International Leadership Association Conference, Vancouver, BC
Fu, C. (2004, November). I-Ching and the Tao of leadership at the Scared texts and leadership panel of: Couto, Fu, Heifetz, & Verma. Paper presented at the 6th International Leadership Association conference, Washington D.C.
Fu, C., Bergeon, R. A., Guskin, A. E. & Vaill, P. B. (2004, November). The Tao of leadership. Paper presented at the 6th International Leadership Association Conference, Washington, D. C.
Couto, R. A. & Fu, C. (2004, June). The authentic leadership of sacred texts. Paper presented at the Gallup Leadership Institute Summit, Omaha.
Fu, C., Bergeon, R. A. & Couto, R. A. (2003, November). Fifth discipline leadership: Tools for moving beyond your current paradigm. Paper presented at the International Leadership Association Conference, Guadalajara, Mexico.
Fu, C., Bergeon, R. & Kea, H. (2003, November). Leadership in action: Managing crisis in turbulent times. Paper presented at the International Leadership Association Conference, Guadalajara, Mexico.
Fu, C. (2001, August). Software group strategic model. Paper presented at the 2nd Annual Naval-Industry R&D Partnership Conference, Washington DC.
Fu, C. (2001, August). System dynamics insights for balancing in a corporate storm. Paper presented at the 2nd Annual Naval-Industry R&D Partnership Conference, Washington DC.
Fu, C. (2001, July). System dynamics insights for balancing in corporate storms. Paper presented at the International System Dynamics Conference, Atlanta.
Fu, C. (2000). Balancing in a corporate storm: Boeing's Quantum Shift Learning team. The Systems Thinker, V11(N4), 6-7.
Fu, C. & Kirk, P. (1999, November). A path in the storm: A new model for productive participation during rapid change at Boeing. Paper presented at the Systems Thinking in Action Conference, Atlanta.
Fu, C. (1995). Turning downsizing fear into constructive energy, using stewardship and organization learning. Master thesis, Antioch University, Seattle.
Fu, C. (1995). The earthquake downsizing: One manager's experience. case study, Antioch University, Seattle.
Fu, C. (1992, July). Spoken language systems in the U.S. aerospace industry. Paper presented at the Voice Systems Worldwide, Tokyo, Japan.
Fu, C. (1989). Spoken language system, an artificial intelligence application. Beijing, China: Tsinghua University.
Fu, C. (1987, November). An occupational robotic aid. Paper presented at the 9th Annual Conference, IEEE, Boston.
Fu, C. (1987, August). A "hands-off" workstation. Paper presented at the Second International Conference on Human-Computer Interaction, Honolulu.
Fu, C. (1987, April). Robots in health care. Paper presented at the International Service Robot Congress, Chicago.
Fu, C. (1986). An independent workstation for a quadriplegic. International Exchange of Experts and Information in Rehabilitation, Interactive Robotic Aid (Monograph #37).
Fu, C. (1985, November). Voice technology and artificial intelligence applications. Paper presented at the 6th Annual Washington State Instructional Computing Conference, Ellensburg.
Fu, C. (1985, September). Voice driven robotic aids for the physically limited. Paper presented at the Voice I/O Systems Applications Conference, San Francisco.